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Either full 10 digits or last 5 digits for UW numbers
Examples: T-436 A, Sandpoint 040, South Building 106, etc...
What subject does this ticket deal with?
Access e.g. K Drive, SharePoint
Connectivity e.g. Network Drives, Internet, Remote Access
E Learning e.g. Canvas, Moodle
Hardware e.g. Computer, Printer
Media e.g. Video Editing and Capturing
Software e.g. MS Office, Sophos
Web Support e.g. Home Page, SharePoint
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